Last updated: March 7, 2016

Thought Ops, LLC (“Thought Ops”) develops proprietary artwork, game software and other materials that are made available for viewing on this website (“Website”).  This privacy policy (“Privacy Policy”) governs your use of the Website and all the content we include on the Website.


1.         DEFINITIONS.

When used in this Privacy Policy, the following terms are defined as:

“Financial Information” means information relating to payments and billing (e.g., name, account information or billing address) you may provide to Thought Ops or communicate over the Website. 

“Non-Personal Information” means information that, by itself, does not identify a specific individual or entity (e.g., demographic information, usage data or downloads).

“Personal Information” means specific identifiable information about an individual or entity (you or other third parties) which may be used to identify, contact or locate that person or entity (e.g., name, mailing address, e-mail address or phone number).

 “Users” means you and any third party who accesses the Website.


2.         What Information Is Collected?

Information You Provide. Thought Ops may receive and store any Personal Information and/or Non-Personal Information that you or any third party provides in connection with your use of the Website. Thought Ops does not collect or use Financial Information. Sometimes, you will have a choice whether or not to provide information, but if you fail to provide certain information some features and/or functionality of the Website may be unavailable to you. Thought Ops will use information you provide to respond to your requests, communicate with you and improve the Website. Here are some examples:

(a)           E-mail Communications. If you enter your Personal Information on our “Contact Us” page of the Website, Thought Ops may use your Personal Information to respond to your inquiry. Currently, Thought Ops will not send you e-mails describing promotions, events, or changes relating to the Website. However, if Thought Ops elects to do so in the future, you may opt-out of receiving promotional e-mails by following the instructions in the relevant correspondence. Once Thought Ops has processed your opt-out request, Thought Ops will not send you further promotional e-mails unless you opt back in to receiving such communications.

(b)           Other Information. You may provide Personal Information and Non-Personal Information whenever you interact with the Website including, without limitation, when you search, upload, organize, create, post, participate in an exchange of information, survey or questionnaire, communicate with Thought Ops by phone, e-mail, or otherwise, use social media features, and share information with other Users. Thought Ops also uses third-party analytic service providers, such as Google Analytics. These third-party service providers may also provide Thought Ops with your Personal Information and Non-Personal Information.

With any of the above actions, you may supply Thought Ops with information such as your name, address, and phone number, third party information, alternate contact information, information about your use of the Website, the Thought Ops Apps and the Websites, information about how you and other third parties use Your Account, personal descriptions and exchanges of information.


3.         Information Collected Automatically or Through Technology.

Thought Ops may receive and store certain Personal Information and Non-Personal Information whenever Users interact with Thought Ops. While you are able to visit the Websites and remain anonymous, Thought Ops and/or its third-party service providers may still collect Personal Information and Non-Personal Information through technological means. Such information may be gathered by the following methods:

(a)           Cookies. Cookies are small pieces of information that are stored by your browser on your computer's hard drive, which work by assigning to your computer a unique number that has no meaning outside of the Website. Cookies do not generally contain any Personal Information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this.

(b)           Metadata. Metadata is data that may be collected and used by Thought Ops to facilitate the understanding, characteristics, and management of data arising out of or relating to the Website, to facilitate and monitor system usage, and, in certain instances, for fraud prevention and other services. Some examples of information and metadata that Thought Ops may collect and analyze include, without limitation, the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information (such as browser type, version, time zone setting, browser plug-in types and versions, operating system, and platform), the Website usage history (which Thought Ops may use to create new and improved features for the Website), the full Uniform Resource Locator (URL) click sequence to, through and from the Websites, including date and time, cookie number, and any products, Website or features you or third-party Users with access to Your Account may use or interact with arising out of or in connection with such use of the Website.

(c)           Tools. Thought Ops may use software tools to measure and collect information about how Users use the Website, including, without limitation, page response times, upload and file transfer errors, interaction information (such as scrolling, clicks, sharing and mouse-overs), features use, purchase tracking, and order fulfillment and methods. Thought Ops will use information you provide to respond to your requests, communicate with you, and improve the Website.


(d)           Information from Other Sources. Thought Ops may receive information about Users from Thought Ops’s third-party service providers, or other sources such as redemption information, Website usage, reporting information, page-view information, technical, fulfillment, advertising and search information.


4.         How Information Is Used, SHARED AND DISCLOSED.

 Thought Ops uses Personal Information and Non-Personal Information, among other things, to analyze and monitor system performance, analyze internal business systems, improve the Website, contact you, and conduct research. Except as otherwise set forth in this section, Thought Ops will use reasonable efforts to provide you with notice when your information might be provided to third parties, and you will have an opportunity to choose not to share the information in many cases. Examples of how Thought Ops shares and discloses your information is as follows: 

(a)           Legal. Thought Ops discloses information in response to subpoenas, court orders, other facets of the legal process, or to establish/exercise Thought Ops’ legal rights or defend against legal claims. Thought Ops will share Personal Information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Thought Ops’s Terms of Use, or as otherwise required by law.

 (b)           Business Transfers.  As Thought Ops continues to develop its business and new products and features, Thought Ops may reorganize as a business entity, acquire entities, subsidiaries, or business units, or enter into joint ventures with third parties. In any of these types of transactions, Personal Information and Non-Personal Information may be some of the transferred business assets but will remain subject to any pre-existing Privacy Policy (unless you consent otherwise). In the event that all or substantially all of Thought Ops’ assets are acquired, or Thought Ops merges with a third party, your information and information collected for third-party Users of Your Account will likely be one of the transferred assets. You understand and agree that Thought Ops reserves the right to transfer any information collected from Users in the case of any such transfer. In such event, Thought Ops will use reasonable efforts to notify you before Personal Information about you is transferred and becomes subject to a different privacy policy.

(c)           Affiliated Businesses We Do Not Control. Thought Ops may develop products, provide services, or sell product lines in conjunction with, or that are compatible with, third-party businesses (e.g., social networking sites), and in these cases Thought Ops may share any information Users disclose that is related to those transactions with such third party. In other situations, Thought Ops might use third-party companies and individuals to perform functions on its behalf. Examples include hosting, data storage, sending postal mail and e-mail, removing repetitive information from user lists, analyzing data, providing marketing assistance, providing search results and links, and providing customer service. Thought Ops will provide such entities with access to certain information needed to perform their functions, but will take commercially reasonable measures to ensure that the entities do not use the information for other purposes. Thought Ops shares information only as described above and with third parties that are either subject to this Privacy Policy, or to a privacy policy that is at least as protective as this Privacy Policy in terms of use of information and methods for information security.

(d)           With Your Consent. In other situations, if you provide consent with respect to the use and/or sharing of your information, Thought Ops will do so in accordance with the particular circumstances.


5.         Security.

While no security system is completely secure, Thought Ops, and its third-party partners and vendors, takes appropriate security measures to protect against unauthorized access or disclosure of the information it collects.

Despite Thought Ops’s efforts, you also play an important role in protecting against unauthorized access to your Personal Information and computer. Thought Ops recommends that you always log out if you leave your computer unattended and/or are using a shared computer. 


6.         Advertising.

Thought Ops may use advertising and advertising-related features on the Website. Such advertising and advertising services may contain cookies that recognize your computer each time you receive an online advertisement. In this way, ad servers may compile information about where you (or others who are using your computer) saw their advertisements and determine which ads are clicked. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. Thought Ops will not provide any Personally Identifiable Information to these advertisers or third-party websites. This Privacy Policy does not cover the use of cookies by any advertisers, and Thought Ops encourages you to review the applicable advertiser’s website for their privacy policy. Thought Ops may also display personalized third-party advertising based on your Personal Information, such as use of the Website, the Thought Ops Apps and the Websites.


7.         Special Notice REGARDING MINORS.

Thought Ops does not knowingly collect Personal Information from persons under the age of 13. If you are under the age of 13, you must not attempt to use Thought Ops’s Website, register or use a Thought Ops account, and/or submit any Personal Information to us. If it comes to Thought Ops’ attention that Personal Information has been collected from a person under the age of 13, Thought Ops will delete this information as quickly as possible. If you believe that Thought Ops may have Personal Information from or about a person under the age of 13, please contact Thought Ops at [insert email address]. If Thought Ops learns that a minor is using the Website, Thought Ops will require verified parental or guardian consent, in accordance with the Children's Online Privacy Protection Act of 1998 ("COPPA").


8.         CONDITIONS OF USE/Changes to this Privacy Policy.

 In choosing to visit the Website, you agree that any dispute arising out of or relating to the use of your information as described herein is subject to Thought Ops’s Terms of Use[HMLG2] . If you have any concerns about privacy, please contact Thought Ops with a thorough description of your issue. Thought Ops’ business is constantly evolving and our Privacy Policy will likely reflect such changes. Thought Ops may e-mail you periodically reminding you of certain important notices and conditions, unless you have opted out of receiving such communication. Notwithstanding the foregoing, Thought Ops encourages you to review this Privacy Policy frequently to make yourself aware of recent changes to which you are bound by using the Website.


9.         CONTACT US.

If you have questions regarding this Privacy Policy or how Thought Ops protects your information, please contact Thought Ops at:

Thought Ops

Attn: Privacy Policy Issues