Last updated: March 7, 2016
“Financial Information” means information relating to payments and billing (e.g., name, account information or billing address) you may provide to Thought Ops or communicate over the Website.
“Non-Personal Information” means information that, by itself, does not identify a specific individual or entity (e.g., demographic information, usage data or downloads).
“Personal Information” means specific identifiable information about an individual or entity (you or other third parties) which may be used to identify, contact or locate that person or entity (e.g., name, mailing address, e-mail address or phone number).
“Users” means you and any third party who accesses the Website.
2. What Information Is Collected?
Information You Provide. Thought Ops may receive and store any Personal Information and/or Non-Personal Information that you or any third party provides in connection with your use of the Website. Thought Ops does not collect or use Financial Information. Sometimes, you will have a choice whether or not to provide information, but if you fail to provide certain information some features and/or functionality of the Website may be unavailable to you. Thought Ops will use information you provide to respond to your requests, communicate with you and improve the Website. Here are some examples:
(a) E-mail Communications. If you enter your Personal Information on our “Contact Us” page of the Website, Thought Ops may use your Personal Information to respond to your inquiry. Currently, Thought Ops will not send you e-mails describing promotions, events, or changes relating to the Website. However, if Thought Ops elects to do so in the future, you may opt-out of receiving promotional e-mails by following the instructions in the relevant correspondence. Once Thought Ops has processed your opt-out request, Thought Ops will not send you further promotional e-mails unless you opt back in to receiving such communications.
(b) Other Information. You may provide Personal Information and Non-Personal Information whenever you interact with the Website including, without limitation, when you search, upload, organize, create, post, participate in an exchange of information, survey or questionnaire, communicate with Thought Ops by phone, e-mail, or otherwise, use social media features, and share information with other Users. Thought Ops also uses third-party analytic service providers, such as Google Analytics. These third-party service providers may also provide Thought Ops with your Personal Information and Non-Personal Information.
With any of the above actions, you may supply Thought Ops with information such as your name, address, and phone number, third party information, alternate contact information, information about your use of the Website, the Thought Ops Apps and the Websites, information about how you and other third parties use Your Account, personal descriptions and exchanges of information.
3. Information Collected Automatically or Through Technology.
Thought Ops may receive and store certain Personal Information and Non-Personal Information whenever Users interact with Thought Ops. While you are able to visit the Websites and remain anonymous, Thought Ops and/or its third-party service providers may still collect Personal Information and Non-Personal Information through technological means. Such information may be gathered by the following methods:
(a) Cookies. Cookies are small pieces of information that are stored by your browser on your computer's hard drive, which work by assigning to your computer a unique number that has no meaning outside of the Website. Cookies do not generally contain any Personal Information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this.
(b) Metadata. Metadata is data that may be collected and used by Thought Ops to facilitate the understanding, characteristics, and management of data arising out of or relating to the Website, to facilitate and monitor system usage, and, in certain instances, for fraud prevention and other services. Some examples of information and metadata that Thought Ops may collect and analyze include, without limitation, the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information (such as browser type, version, time zone setting, browser plug-in types and versions, operating system, and platform), the Website usage history (which Thought Ops may use to create new and improved features for the Website), the full Uniform Resource Locator (URL) click sequence to, through and from the Websites, including date and time, cookie number, and any products, Website or features you or third-party Users with access to Your Account may use or interact with arising out of or in connection with such use of the Website.
(c) Tools. Thought Ops may use software tools to measure and collect information about how Users use the Website, including, without limitation, page response times, upload and file transfer errors, interaction information (such as scrolling, clicks, sharing and mouse-overs), features use, purchase tracking, and order fulfillment and methods. Thought Ops will use information you provide to respond to your requests, communicate with you, and improve the Website.
(d) Information from Other Sources. Thought Ops may receive information about Users from Thought Ops’s third-party service providers, or other sources such as redemption information, Website usage, reporting information, page-view information, technical, fulfillment, advertising and search information.
4. How Information Is Used, SHARED AND DISCLOSED.
Thought Ops uses Personal Information and Non-Personal Information, among other things, to analyze and monitor system performance, analyze internal business systems, improve the Website, contact you, and conduct research. Except as otherwise set forth in this section, Thought Ops will use reasonable efforts to provide you with notice when your information might be provided to third parties, and you will have an opportunity to choose not to share the information in many cases. Examples of how Thought Ops shares and discloses your information is as follows:
(d) With Your Consent. In other situations, if you provide consent with respect to the use and/or sharing of your information, Thought Ops will do so in accordance with the particular circumstances.
While no security system is completely secure, Thought Ops, and its third-party partners and vendors, takes appropriate security measures to protect against unauthorized access or disclosure of the information it collects.
Despite Thought Ops’s efforts, you also play an important role in protecting against unauthorized access to your Personal Information and computer. Thought Ops recommends that you always log out if you leave your computer unattended and/or are using a shared computer.
7. Special Notice REGARDING MINORS.
Thought Ops does not knowingly collect Personal Information from persons under the age of 13. If you are under the age of 13, you must not attempt to use Thought Ops’s Website, register or use a Thought Ops account, and/or submit any Personal Information to us. If it comes to Thought Ops’ attention that Personal Information has been collected from a person under the age of 13, Thought Ops will delete this information as quickly as possible. If you believe that Thought Ops may have Personal Information from or about a person under the age of 13, please contact Thought Ops at [insert email address]. If Thought Ops learns that a minor is using the Website, Thought Ops will require verified parental or guardian consent, in accordance with the Children's Online Privacy Protection Act of 1998 ("COPPA").
9. CONTACT US.